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The rise of the e-commerce industry has transformed the way businesses and consumers interact in the digital age. What once started as a small subset of retail has now grown into a global powerhouse, shaping economies and changing shopping habits across the world. From online marketplaces like Amazon and eBay to niche stores and mobile commerce, e-commerce has made shopping more convenient, accessible, and personalized than ever before. As technology continues to advance, e-commerce is set to evolve further, promising even greater innovations in how we buy, sell, and connect.
This blog explores the journey of e-commerce, its current impact, and what the future holds for this rapidly growing industry.
E-commerce or electronic commerce is all about buying and selling of goods/products or services using online platforms. From retail shopping on websites like Amazon to digital subscriptions; ecommerce has broadened its range of transactions. It goes beyond just digital payments and virtual services.
E-commerce’s foundation lies in the 1960s, when Electronic Data Interchange (EDI) enabled businesses to share data electronically, streamlining processes and moving away from paper documentation.
The 1990s brought e-commerce into the spotlight. In 1994, the first secure online transaction took place, and soon after, Amazon and eBay launched, revolutionizing the online marketplace. These pioneers transformed how businesses and consumers interact globally.
As the internet and payment systems improved in the early 2000s, e-commerce exploded. Mobile e-commerce (m-commerce) also gained traction with the introduction of smartphones, making online shopping a habit for millions.
E-commerce has been a rising star since its inception. Indians also have adopted it with an open heart. Subsequently, the e-commerce industry just bangs on during festive seasons in India. The alluring deals and discounts offered by these e-commerce platforms are also the reason for their great business drives. There is hardly an individual in India who does not know about Amazon's Great Indian Festival Sale, the Flipkart Big Diwali Sale, etc. As a result, a technology that once seemed a small subset of retail has now grown into a global powerhouse. It is effectively shaping economies and changing shopping habits across the world.
There is no doubt that e-commerce would have recorded a distinguishable upsurge in its demand among the Indians. It was certain, but you may be surprised that the small cities have comparatively provided more business to the e-commerce industry than the big cities. This shows how the e-commerce industry has been successful in building trust with the people. Subsequently, smaller cities showed the highest growth rate in spending with a rapid rise of 13% in 2024 from the previous year. We can’t imagine such a great upsurge without the e-commerce industry being aligned perfectly with the customers' requirements. Talking about the figures, This year, solely during the festive season from September 15 to October 31, the e-commerce sector has accomplished a GMV of about $14 Billion. It has helped it mark an effective 12% growth from last year’s festive period.
Key Insights:
The festivals like Diwali, and Dhanteras are all about purchasing new electronics, furniture, quick commerce, beauty, and delving in ethnics. Therefore each of these categories has shown a good rise in their business. The metros were seen favouring premium products while the Tier 2 cities were looking to purchase home appliances. But of all the categories, fashion has emerged as the fastest-growing sector of business. It has marked a 3X growth rise over the business as usual (BAU) months this fiscal. Ethnic wear & accessories have made the fashion category drive this growth. Specifically in Tier 2 cities due to the increasing traction of unbranded Ethnic Wear, Jewellery, and women’s accessories.
From emerging technologies to being updated with the customer changing demands, it is a field of great transformation. From emerging technologies to being updated with the customer changing demands, it is a field of great transformation.
Since its inception, the e-commerce industry has come a long way in the traditional business process, redefining how businesses and consumer stores operate. It has established its position in the global economy.
Thanks to AI-powered tools and sustainable practices in the industry, it's no longer just a trend, it's the future of commerce. As businesses and consumers continue to take advantage of its benefits, the industry is poised for unprecedented growth, ensuring that e-commerce will remain at the forefront of innovation for years to come.